MDR dental healthcare case study

When a dental healthcare company with over 350+ offices needed help to gain a centralized view of their permission, users and activities across their Active Directory, they called QOMPLX to help find and fill cybersecurity gaps to secure their business and their customer data.

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Challenge

With roughly 400 offices serving more than 8 million patients, our client had limited resources to manage a sprawling active directory rife with vulnerabilities. And when their former vendor delivered generic reports that lacked context, action items, and a comprehensive plan to identify and respond to threats, preserving their cybersecurity became a race against crime.

Whether it’s size, shape, or function, in dental healthcare, every tooth has a specific purpose and one misalignment can be painful. As our client that focuses on tooth replacement solutions knows all too well, the same principles of customization, proper maintenance, and tireless vigilance also apply to cybersecurity.

Solution

The client selected QOMPLX for its:

• Attention to detail: Beyond a standard summary with toplines and alerts, QOMPLX provides expert analysis, contextual alert data, and actionable steps so companies can act and plan with confidence.
• Attack Surface Monitoring via Q:SCAN: Assigns a risk score indicative of an organization’s level of external exposure and helps identify threat vectors that when addressed, will lower the score.
• Managed Detection and Response (MDR): Identity-centric managed detection and response that monitors, hunts, detects, and responds to threats.
• Privilege Assurance: Monitors active directory risks including vulnerable users and groups, attack paths, and often-exploited misconfigurations.

Impact

Driving an identity strategy focused on Active Directory was instrumental in helping our client remove outdated users and groups, identify risks, and eliminate often exploited attack vectors.

To gain the insight needed for its identity threat prevention and protection, the QOMPLX security operations center provides our client with a contextualized report that details their entire environment and includes recommended action items to keep malicious actors at bay.

Now, our client has complete visibility into their active directory ecosystem, allowing them to focus on other business priorities.