Jason Crabtree, QOMPLX CEO and co-founder, wrote ‘Blind Automation: Stop Making Bad Decisions Faster’ for the Forbes Technology Council.
“Properly applied, automation can produce faster results, increase staff productivity and reduce the noise stemming from a growing number of large data sets,” writes Crabtree.
When improperly utilized, automation can have damaging effects. “Organizations that turn on automation before understanding the provenance of its data, what tasks it wants to automate and the rules that automation will follow risk automating ineffective, harmful or unauthorized processes, with costly repercussions.”
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